The Orchid five star ecotel hotel at Pune is unique in its
own way; its probably only star hotel
where you find – mosquitoes and loud music in coffee bar, cooler instead of AC,
and so on.... while missing items are valet parking, coffee menu in menu card of
coffee bar and off course hospitality. In
one word this place can be best described as “Sarkari”- good infrastructure with pathetic service.
I love late night
coffee at 24 hour cafes, mostly in star hotels, and being an entrepreneur, I
have to do it frequently and have visited various star hotels and their cafes
in almost every major tier I & II cities of India. Common thing in all such cafes is their relaxed
ambience (perfect temperature AC, no loud music and well mannered service) and
they all serve coffee in coffee jar with ceramic cups – so that one can enjoy hot
coffee for quite long time and chit chat.
As I said “The Orchid” is unique in its own way. We (me along with some friends) entered its
well decorated coffee bar “Boulevard” and surprised to see that in place of AC
there was air-cooler with constant annoying sound. Soon they start playing
music – as laud as CCDs. No mention of
any coffee related product in menu card, surprised us further – when I enquired about same with service staff – he simply
(read rudely) said – what if it is not in menu, you ask, we will serve
coffee...
They off course served it – but again in their own unique
way – cold coffee was anything but cold.
Hot coffee too was served in cup and saucer, no coffee jar to keep it hot,
hint was very clear “finish it ASAP”.
This time we were not surprised to find that coffee was steamed, the one
that usually served in parties for huge gathering – “Fatafat coffee”. A birthday party was going on in conference hall
of hotel, so it might be outsourced.
And then final nail in coffin, soon some mosquitoes joined us.
You can visit “Boulevard”, but definitely on your own risk
and keep expectation as low as possible.
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